Make it easy

Pick out the goods
Browse our inventory online from your couch, pick your date, and add to cart.
Be sure to include any specific details needed for delivery like access times or whether we'll need to use elevators/stairs.

We offer multiple payment options including Shopify Installments to make it easy to pay for your event.

 

Confirm the logistics
After the booking is received, we'll contact you to confirm times, locations, dates.
The week of your event you will receive a text/email notificaton with a drop off window time to expect us!

We deliver
The day of the delivery you'll receive a text from our routing app. We'll deliver your order #whiteglovestyle and pick up after the event is over.  

Standard Deliveries

Standard deliveries are completed Monday through Friday between 8-5. For events that take place over the weekend, we will deliver these items earlier in the week based on routing & pick up on Monday/Tuesday after the event. There are no extra rental charges over this weekend period as it helps us balance our routes!

Keep in mind that we try to honor requests for timing on standard deliveries but the windows aren't guaranteed. If your delivery requires more specific timing, contact us for availability & pricing for appointment based delivery.

Delivery is to ground level locations - garage or loading dock within close proximity (50ft) to the delivery vehicle. There may be additional charges for transporting equipment long distances by hand, moving furniture or other obstacles, stairs, elevators, etc that require more time.

Out of Range Deliveries

For those outside of the 25 mile radius, we also offer out of range delivery but additional charges will apply depending on the distance. Contact us with your event details and we can provide a cost estimate.

Out of Range FLEX deliveries are available for those outside of the 25 mile radius that have flexibility for mid-week/off peak deliveries. Pricing is available online.

Weekend Delivery & Pickup

If you'd rather only have the items on the weekend we offer Saturday & Sunday delivery service with a standard pickup completed on Monday.

The week of the event w
e will assign a 4 hr designated delivery window and pick up time via our routing app which you can use to keep tabs on arrival timing.
Keep in mind that we try to honor requests for timing but the windows aren't guaranteed. If your delivery requires more specific timing, contact us for availability & pricing for appointment based delivery.

Delivery is to ground level locations - garage or loading dock within close proximity (50ft) to the delivery vehicle. There may be additional charges for transporting equipment long distances by hand, moving furniture or other obstacles, stairs, elevators, etc that require more time.

Same Day Delivery & After Hours Pickup

We require a $300 order minimum for same day deliveries/after hours pickup. This applies to all orders that require delivery directly to the venue within specific windows.

 

Delivery is to ground level locations - garage or loading dock within close proximity (50ft) to the delivery vehicle. There may be additional charges for transporting equipment long distances by hand, moving furniture or other obstacles, stairs, elevators, etc that require more time.

 

Customer Pick up

Pick up is available for all orders from our Sandy Springs location Monday through Friday between 10AM - 4PM.

Our team will reach out to schedule your arrival time so everything is ready to go when you arrive!



Frequently Asked Questions

Delivery & Pickup

Where do you deliver?

Our standard delivery is up to 25 miles from our location in Sandy Springs (30350).
This includes most location ITP and the Northern suburbs. These deliveries are completed Monday-Friday between 8AM-5PM.

We can deliver outside of this range but there may be an additional fee - contact us to see if we can serve your event!  

What days do you deliver?

We can deliver all days of the week including Saturday & Sunday. Deliveries on Saturdays/Sundays may require a Same Day Delivery.

When will you pick up?

Generally we will pick up the items the day following the event. If your venue requires the items be picked up at a particular time, make sure to let us know so we can schedule appropriately. These arrangements are made on a limited, first come basis so be sure to let us know!

Can you pick up same day?

We require a $500 order minimum for same day/after hours pickup.

If your venue requires the items be picked up at a particular time, make sure to let us know so we can schedule appropriately.
These arrangements are made on a limited, first come basis so be sure to let us know!

Can we pick up the items ourselves?

Yes - you can pickup your items from our Sandy Springs location and save money!
Choose the "Local Pickup" option at checkout and use the discount code PICKUP20OFF for 20% off.

Deposits, Rescheduling, & Cancellations

How do I reserve my date?

We require a 50% deposit to secure the equipment and date for your event. The remaining balance is due 14 days prior to the event.
To book using a deposit - choose the 50% Deposit option on the reservation (cart) page before moving on to checkout.

I'm not sure of my guest count yet - can I change it later?

No worries at all! Use your best guess and we will finalize & adjust the order/counts when the final invoice is issued 14 days prior to the event.
At this point we can not decrease the counts but may be able to add if we have last minute availibility.

Something has changed, can we reschedule?

We know life happens and always try our best to be flexible when changes need to be made.

If you need to change your date we can change the date and/or location for no additional charge (subject to availibility).

What's your cancellation policy?

Deposits are non-refundable as it reserves equipment and resources for your date.

If you need to cancel 14 days prior to the event, the 50% deposit will be issued as a credit for future rentals.
If you paid in full at booking, the amount above the deposit will be refunded to the original form of payment.

Events cancelled within 14 days of the event are non-refundable.

Ordering Online

Where can I see the pricing?

Add items to your cart along with the quantities to see per unit pricing.

We offer volume break pricing so be sure to enter quantities to see our volume discounts!

The calendar is blocked!

There are automated cutoffs for certain items (3-7 days) to ensure avaibility for upcoming weekends.

If your dates look blacked out - contact us to check for specific item availibility!

I have a last minute order!

If you have an order/event within the next 7 days call, email, or text us to check for availbility.

We are always happen to help in a pinch!

Can you send me a quote?

Always! Send the items you are interested in, quantities needed, as well as the event date to chris@atlmodernevents.com

Generally quotes are returned within 1-2 business days.


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